Here is something to look out for when you are having highly charged or important conversations.
Listen carefully to what is being said. Assess whether it is:
🗯 an emotionally charged conversation OR
🤺 a practical conversation where actions are being discussed.
Respond in kind.
☘ For emotional conversations, do not start laying out an ACTION plan. For example, if your spouse is talking about their rough day, don’t say “you should have gone to HR and ….”
🌲 For practical conversations, don’t start saying how you FEEL about it eg “yeah, well, Bali is not my favourite destination…..”
Match the tenor of what is being said – and you will find the conversations become easier.
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