It’s the SOFT components that lead to HARD results.

We all know the organisational metrics we want to achieve:

โšœ a higher engagement score
โ‡ a DEI metric that packs a punch
โœด a higher people retention/lower attrition rate
๐Ÿ’  a customer satisfaction score for a brand that is trusted

Do you know what leads to the above hard, quantitative results?

Answer: All the SOFT things:

๐Ÿ˜Š treating people with courtesy
๐Ÿ˜ showing empathy, care and concern
๐Ÿค” active listening
๐Ÿ˜˜ walking the talk
๐Ÿ˜„ demonstrable integrity
๐Ÿค— being nice.

Bottom line: Corporate cognitive consonance โค๏ธ๐Ÿ’œ๐Ÿ’›

LetsBeBetter hashtagWorkplaceCulture

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If you are an introvert, stop doing this immediately!

JUSTIFYING why being an introvert is good.

You rarely read posts from extroverts claiming how wonderful it is to be an extrovert and how grateful they are that they can walk into any room and own it and be the life of the party. ๐Ÿ’ƒ

Meanwhile, because our society has valued charismatic extroverts, introverts feel the need to look for ways to highlight how they add value.

STOP doing this – youโ€™re just feeding into the rhetoric.

Just be who you are – there is a place for introverts, extroverts and ambiverts in the world. As an introvert, you donโ€™t have to provide a rationale for why you are the way you are.

Just be you. No need to talk about it. ๐Ÿ˜

hashtagBeYou hashtagSmallThoughts

 

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My perspective on New Year Resolutions

Three things I am NOT doing this year,

1๏ธโƒฃ NOT feel guilt and disappointment at my occasional lapses into sweets and desserts. My friend Priyamvada S gave me this insight, and I am now living it – and the strange thing is, itโ€™s actually working.

2๏ธโƒฃ NOT use solitude as a reason forย not going out and meeting people. That was just an excuse. I will no longer lock myself away thinking that my most meaningful growth will come from only books.

3๏ธโƒฃ NOT being timely with decision making. Especially when my husband wants to discuss the visit to the pub or to a music gig. I wonโ€™t delay the discussion and joint decision making because I am lazy or canโ€™t be bothered talking about yet another gig.

So far, so good friends. I am progressing well on each of these ‘resolutions’.

What about you? Do you have things that you DON’T intend to do this?

hashtagBeBetterEveryday

 

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What to say when someone uses their wit to put you down.

You know how it is, friends. You are going about your day. Doing your thing.

And someone says something that puts you down.

โœด It might be a sarcastic comment. Disguised as gentle ribbing.

โ‡ It might be a witty question – but itโ€™s still a put down.

โญ• It might be a biting insult – maybe even with a jot of truth to it.

You feel stung, hurt, disrespected. ๐Ÿ˜ช๐Ÿ˜“

And you donโ€™t know what to say but you know it bothers you.

In that moment, here are four responses you can use:

1๏ธโƒฃ Did you mean to be that unkind?

2๏ธโƒฃ Now that youโ€™ve said it, did that make you happy?

3๏ธโƒฃ Thatโ€™s cruel. I expected better from someone so intelligent.

4๏ธโƒฃ Are you ok?

๐Ÿ”ฑAnd then hold the silence.

โšœAnd look at them with concern – as though they have done something out of character.

๐Ÿ“› Wait for them to try to wriggle out of that situation.

๐Ÿ”† Then shake your head slightly with disappointment – as though you have lost hope in them. Then move on.

They will get the message.

But by God, you will feel proud of yourself. ๐Ÿ˜๐Ÿ˜ƒ๐Ÿ˜†

Go, you!

#LetsBeBetter #communication

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A very cheeky thought to contemplate.

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Which party would you have gone to?

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A small thought – the lesson I have learnt about procrastination.

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Something to think about further – there is no โ€˜Iโ€™ in teams. ๐Ÿ† ๐Ÿ“›

So, friends – youโ€™ve heard this aphorism before.

We are taught to think about the success of the team – and to downplay the self-interests of the individual.

Here is another perspective.

There is no way a personย can think of the team success without knowing whatโ€™s in it for them as an individual first. Our whole evolution – our selfish gene – has programmed us to think about our interests first. ๐Ÿค”

So, if you are a people leader and you want your people to prioritise the success of the team, then your STARTING POINT is to understand the interests of each individual first.

๐Ÿ’“ KNOW them – learn what it means to truly SEE and HEAR them.

๐Ÿ’– APPRECIATE and VALUE them first.

Only when you have done this, will you have earned the right to say, โ€œthere is no I in teamโ€.

Because then, your team – made up of individuals who feel valued – will back you all the way.

#leadershipcoaching #highperformance #strongteams

Photo by NONRESIDENT (@nonresident) | Unsplash Photo Community

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Another meaningless fallacy: We only use 10% of our brain. ๐ŸงŸโ€โ™‚๏ธ

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While presenting, you stumble over your words. What to do next?

๐Ÿ˜‰ Nothing.

๐Ÿ˜Š Continue as planned.

๐Ÿ˜‹ No one will remember.

๐Ÿ™‚ No one will care that much.

๐Ÿค— Stop wasting energy thinking about it.

๐Ÿค” Every single person stumbles over their words – even in their native languages.

YOU might think it was a big deal – especially if you were presenting in your 2nd/3rd language.

And you might think this is a huge deal. It’s really not.

Go figure out something else you could improve when presenting.

By the way, here is a tip to avoid stumbling over what you want to say.

Practice saying it – over and over – until you are fluent.

#communication #presentationskills

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